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The Direct to Consumer Playbook: The Stories and Strategies of the Brands that Wrote the DTC Rules

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Management number 201819215 Release Date 2025/10/08 List Price $15.31 Model Number 201819215
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The book "Direct to Consumer: The Playbook for Building a DTC Brand" is a must-read for anyone looking to start or scale a DTC brand in today's competitive market. It provides insights and strategies from successful DTC brands, covering key topics such as marketing, customer service, logistics, and technology.

Format: Paperback / softback
Length: 224 pages
Publication date: 03 May 2022
Publisher: Kogan Page Ltd


The Business Book Awards 2023 have announced a shortlist for Start-Up/Scale-Up categories, highlighting the importance of building a direct-to-consumer (DTC) brand in today's ever-evolving market. With consumers increasingly shifting towards e-commerce and seeking direct purchasing options, successful DTC brands have emerged as a notable trend. However, achieving scale remains a challenge, with numerous factors such as marketing costs, customer service demands, logistical complexities, and technology selection posing significant obstacles.

To overcome these challenges and succeed in the DTC space, it is crucial to learn from the pioneers who have already achieved success. The book delves into the founding stories, strategies, failures, and eventual triumphs of DTC brands like Huel, graze, Snag, tails.com, Who Gives a Crap, Casper, Lick, allplants, Bloom & Wild, and many more. By examining their experiences, readers can gain valuable insights into how these brands got started, what worked for them in the past, and what strategies continue to drive their success today.

One of the key themes emphasized in the book is the importance of building a community around a brand. DTC brands have recognized the value of connecting with their customers on a personal level and fostering a sense of loyalty and trust. The book discusses various strategies for building a community, including leveraging social media, creating engaging content, and offering exceptional customer service. It also highlights the role of data in driving decision-making and optimizing marketing efforts.

Another critical aspect of DTC success is the need for a bulletproof brand. A strong brand identity, a compelling value proposition, and a consistent brand message are essential in attracting and retaining customers. The book provides guidance on how to develop a bulletproof brand, including the importance of brand storytelling, visual identity, and customer experience. It also discusses the challenges of navigating funding, margins, growth, customer service, and product development, and offers practical tips and strategies for overcoming these obstacles.

The book is a valuable resource for entrepreneurs, business owners, and anyone interested in building a successful DTC brand. It offers a comprehensive and practical guide to the DTC landscape, covering topics such as marketing, community building, branding, logistics, and more. By leveraging the insights and experiences of the DTC pioneers, readers can gain a deeper understanding of the challenges and opportunities in the industry and develop their own strategies for success.

In conclusion, the Business Book Awards 2023 shortlist for Start-Up/Scale-Up categories highlights the importance of building a DTC brand in today's market. By learning from the pioneers who have achieved success, readers can gain valuable insights into the strategies, challenges, and opportunities in the DTC space. The book provides a comprehensive and practical guide to building a bulletproof brand, leveraging data, and navigating the complexities of the industry. Whether you are an entrepreneur or a business owner looking to expand into the DTC market, this book is a must-read for anyone seeking to succeed in this exciting and rapidly evolving industry.

Weight: 346g
Dimension: 156 x 234 x 17 (mm)
ISBN-13: 9781398605428


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